Help Center
Frequently asked questions
Answers about retouching, casting images, security, and finding the studio.
Open your gallery with your session code, note the image number(s) you'd like retouched, then email them to print@pixelsla.com. We'll take care of the rest.
We will contact you if we feel you would be happier with retouching and you have not requested it.
Minor retouching includes under-eyes, blemishes, teeth and/or eye whitening.
No — we will email retouching results for approval for every photo that was retouched. Once retouching is approved, we continue processing.
Yes. We'll email a sample for your approval so you're completely happy with the result before we finalize.
We can email you a low-resolution version of your selected image(s) for use on casting sites and the web.
We use industry-standard SSL (Secure Sockets Layer) encryption so all data transferred between our server and your browser stays private and secure — indicated by the padlock and https:// in your browser's address bar.